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Introduction

Introduction to Leading with Impact: Your Ripple Effect

Personal Mastery (Module 1)

Chapter 1: Introduction

Chapter 2: MBTI

Chapter 3: Emotional Intelligence

Chapter 4: Personal Values

Chapter 5: Personal Mission

Chapter 6: Personal Vision

Chapter 7: Key Learnings

Personal Mastery Quiz

Personal Mastery Toolkit

What Is 360 Feedback And How To Use It?

Interpersonal Mastery (Module 2)

Chapter 1: Introduction

Chapter 2: Dialogue Skills

Chapter 3: Deep Listening

Chapter 4: Constructive Feedback

Chapter 5: Managing Up

Chapter 6: Conflict Management

Chapter 7: Key Learnings

Interpersonal Mastery Quiz

Team Mastery (Module 3)

Chapter 1: Introduction

Chapter 2: Step Ladder

Chapter 3: Mission, Vision, Values

Chapter 4: Decision Making

Chapter 5: Delegation

Chapter 6: Effective Meetings

Chapter 7: Trust

Chapter 8: Key Learnings

Team Mastery Quiz

Culture and Systems Mastery (Module 4)

Chapter 1: Introduction

Chapter 2: Culture

Chapter 3: Change

Chapter 4: Accountability

Chapter 5: Courage

Chapter 6: Key Learnings

Culture and Systems Mastery Quiz

Additional Reading And Resources

Acknowledgements

Certificate of Completion

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This well-written book

Roxi’s highly interactive Lead Like it Matters acknowledges emotional intelligence’s vital role in effective leadership and describes exactly how to achieve critical self-knowledge. That wisdom will be your catalyst for great vision and direction! This is an intelligent and remarkable collection of interactive exercises and fresh insights that will both excite and challenge today’s leaders! This we know — emotional intelligence is fundamental to success as a leader. Lead Like it Matters takes this principle and shows you how to develop that intelligence step-by-step; it will forever change the way you lead!

Marshall GoldsmithWorld-Renowned Business Educator & Coaching Leader. Best Selling Author of Over 35 Books

A program taken by hundreds of our managers.

Roxi and Highland Consulting Group, Inc. developed and delivered a multi-day leadership program that has been taken by hundreds of our leaders and managers. It was nothing short of life changing for many of our people and our organization! She was enormously talented at developing training that fit our culture like a glove. This is no “me too” consulting firm – Roxi delivers huge value that grows great people!

Bob HillisCEO, Direct Supply, Inc.

A uniquely gifted individual.

How do I describe Roxi? The best overall description is likely framed in the words that best translate or choreograph to “transformation.” Roxi Hewertson is a uniquely gifted individual, and more importantly, she is a pivotal change agent in the lives of people (personal and professional). Roxi has an innate and results-oriented competence that can move a person, a relationship, a team, a company, or an entire industry. In casual terms, Roxi simply “gets it”; she knows that at the end of the day the world, the economy, business, non-profits, and/or education industries ALL start and stop with values; those in front of their values-based mission and those driving that mission. Roxi is the optimal leader, wrapped in a casual package of realism and authenticity, that will take your life, relationship, career or company to new heights…and you won’t know what hit you! She is my trusted model of grounded success and happiness. Doesn’t get any better than that.

Jill Turley HaselmanExecutive Capacity, LLC

An excellent consultant.

Roxi is an excellent consultant who is able to move groups through difficult situations. She uses humor and tact yet she persists in getting the group to solve their problems. Her understanding of teams, leadership, and organizational dynamics allows her to change tactics mid-stream if need be in order to get to the desired end result. She is talented, skillful and fun!

Mary OppermanVP Human Resources Cornell University

Inspiring in her vision.

I have both worked for and with Roxi for over 11 years. As a boss I have never had a better one, nor do I expect to. She was encouraging and inspiring in vision, clear yet compassionate, expecting the best from her direct reports and usually getting it with appreciation. More recently, I have first hand experience with her fun yet productive approach at Highland Consulting Group, Inc. And I know very many of her clients, all of whom speak highly of her. When they want someone who will tell them the stark truth, yet also guide them to practical solutions, they call Roxi. Every one of them, when they are struggling with a leadership issue, thinks of Roxi. And if they don’t call her that very instant, they at least start to travel down the “what would Roxi tell me?” path.

Chris HalladayAssociate Vice President Human Resources, Lehigh University

She speaks the truth.

Roxi Hewertson has the skills to assess a leader, team, or organization. She speaks the truth to those who need to hear it. She collaboratively helps you fix your problem, knowing and honoring that it is you, not her, who must live with the solution.

Rod NapierCEO The Napier Group

A firm grasp on theory and practice.

Roxi knows more about leadership and especially leadership development than anyone I know. During the time I served as the chair of her Master’s thesis at Cornell University’s ILR School, we spent many hours discussing these topics and it soon became clear to me not only that she had a firm grasp of both the theory and practice of leadership, but also that she had developed a carefully considered and thoroughly thought out philosophy and methodology for conveying the essence of this notoriously difficult topic to others…. If I were contemplating the adoption of a significant development experience for my leadership team, I would beg Roxi and her team to take on the assignment.

Lee DyerCornell Professor and Department Chair (retired)

Years of experience and wisdom.

Roxi has an uncanny ability to get inside the head and heart of organizations. She understands what makes people and processes tick, and she brings years of experience and wisdom to help them tick better.

Edith PoorCEO, Edith Poor Communications

An invaluable resource.

Roxi Hewertson’s leadership series is an invaluable resource to organization leaders. Roxi goes to the core of leadership in her series; other trainings and workshops that others offer are valuable tools for solving many of the every day problems of leadership, but Roxi goes to the core. Not every leader will sign up. But those who do will begin the most fruitful journey that any leader can undertake. The results will be lasting because the depth is substantial and because focus and effort are involved. Every leader I know is frustrated, most of them seriously so, by their inability to “get ahead” of the onrush of new problems; they want to move their organizations ahead more effectively. Training such as Roxi’s is the only means to that end that I know of.

Scott Heymanformer City Administrator and Planned Parenthood Executive Director

Roxi’s trainings are transformative.

Roxi’s trainings are substantive, liberating and ultimately, transformative. She expands people’s horizons in ways that better position them to lead with greater awareness, competence and confidence. She helps leaders better understand how clarity of roles, engagement, interactions and commitment not only shape organization culture, but are key to increasing organizational capacity. I’ve also learned the value of strategic choice in simplifying decision-making protocols. I am more efficient, more effective and able to add more value because of what I’ve learned through Roxi’s training and coaching!

Cal WalkerExecutive Director, Retired, The Village at Ithaca

Roxi’s guest post on www.Forbes.com.
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Roxi cites effective leadership commonalities.
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Roxi at TedX Williamsport.
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Roxi quoted in Question #6.
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Roxi weighs in on how to bust burnout.
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Table Of Contents Click on any lesson to begin. Click on PDF icon to download PDF. Click on video icon to download video.

For Askroxi Premium Members Only

Table Of Contents
Click on any lesson to begin. Click on PDF icon to download PDF. Click on video icon to download video.